Get your taxes refunded from Teachable!
How are students that purchase products as a tax-exempt organization handled?
Similarly to subscription purchases, if your student intends to purchase your content as a business, and the business qualifies for a sales tax exemption, your student will need to provide Teachable with a tax exemption certificate issued by the state in which they are located.
Students from tax-exempt organizations who purchase products or services on the Teachable platform should submit a refund request to [email protected]. The refund request should include a copy of the purchase receipt showing the sales tax paid and Order ID, as well as a copy of their state sales tax exemption certificate. Teachable will issue a refund once the documentation has been reviewed and approved. Usually the process takes about 7 days.